MISA TRAVEL Online Travel Store
 
Free & Complimentary Giveaways l Subscribe our Mailing List l Follow us on Twitter l Read our blog l Find us on facebook

Customer Testimonials


More Customer Testimonials By MISA Travel Customers

November 2016

October 2016

July 2016

December 2015

We booked a 7D Korea Free and Easy tour with Misa Travel from 30Nov-7Dec. The tour includes a free day...
read more
Dear Management

I would like to complement Ms Amy Lee. She has been very helpful throughout my trip...

I sincerely appreciated her time and effort in making my Sydney trip a pleasant one.
Do help me to convey my thanks to her. 

Thank you.

Regards
Mr Nor
read more
I tried booking the Royal Carribean cruises from your competitor but they never bothered to call back after I left messages...
read more
Hello Misa Travel

I would like to take a moment to commend your staff Ms Doris Zhao for the exceptional...
read more

October 2015

Suriati processed my reservation for the above cruise. She was very helpful from the start. I had many queries, from how...
read more

August 2015

July 2015

Excellent Service by Ms Sam Yap

I appreciate the great service rendered by Ms Sam Yap. She is professional, courteous...

read more

June 2015


I would like to compliment Ms May Chee on the excellent and prompt response she rendered to me for my...
read more
Doris Zhao was patient with...
read more
Really like to extend my deepest thanks and appreciation to Ms Pinky from MISA Travel.
My husband urgently and at the...
read more

May 2015

In addition to my earlier compliment.  I just received the amendment ticket confirmation.

She was also able to explain to...
read more
I am very pleased with Regin's quick response to my booking of air ticket for my maid to go home.  As...
read more
I called Misa Travel to enquire about maid's flight tickets and the customer service whom answered the call took down my...
read more

April 2015

I am writing this feedback to let the management know how much I appreciate the outstanding customer service that Ms Apple...
read more
I, being a demanding and impatient customer, has been troubling Ms. Picky Tan to book a BA student fare ticket to...
read more
I would like to highly commend Pinky Tan for her very prompt & efficient service. On 2 occasions in Februay 2015...
read more
Hi this is my 3rd holiday booked frm MISA travel. For now i would like to compliment your staff Ms Samantha...
read more
Last year, i wrote a compliment letter to Miss Apple Cai on her excellent and patient service in helping me secure...
read more
Dear Misa Travel,

My husband and I were looking at getaway packages during the long break in August.
We came...
read more
Hi: I have been in touch with Danny for a ticketing reservation to Seoul in Jun for 4 pax. ...
read more
Misa Travel,

Compliments to your staff, Ms Alicia fong  the cruise consultant.

My first cruise booking with Misa is...
read more

March 2015

This is my 2nd time dealing with Misa Travel and Calvin have show excellent handling skills and providing very informative information....
read more
Dear Sir / Mdm,

Due to some miscommunication with another Misa Travel staff, I wrote in yesterday and send in...
read more

To Misa Travel

I had been purchasing air ticket from Misa Travel for years.

I would like to thanks...

read more

February 2015

I am a regular customer of MISA for my travel needs, air ticket, tours and cruises. In general I consistently have...
read more
Dear sirs,
I would like to express my compliment to your staff Belle Ng.  She is such a  excellent staff that...
read more
Ashley was totally patient and professional in her dealings with us. When we were doing the bookings, we had one ticket...
read more

January 2015

I sincerely appreciate the outstanding service Ms Pinky Tan provided me during our short interaction. She took the time to follow...
read more
I would like to praise Ms Juwieta's customer service. She has been extremely fast to answer all my queries and always...
read more
Hi

I want to congratulate Jessie Wang. She was excellent in handling our recent booking to US recently. She was...
read more

December 2014

I am writing in to say a big THANK YOU to MISA Travel, and special thanks to Ms Apple Cai for...
read more
Instead of going airline direct, I decided to try via MISA TRAVEL. CX to HKG was meant for UOB card customers....
read more
I am a returning customer and I would like to compliment Hooi Foong for her consistent excellent service. Recentl I booked...
read more
It's a joy working with Ms Alice Loo who put together a tour package and helped arrange all the necessary transportation...
read more
Ms Pinky Tan has been very, very patient and helpful during the process of my boss' flight booking.

As a...
read more
My family and I would like to compliment  Ms Zainab Sjawaltul Abidin for her outsanding service rendered. We have approached Ms Zainab...
read more

November 2014

Samantha was great ! she was very accomodating and very efficient. I was planning my trip to Philadelphia and my  itinerary...
read more
I wish to commend the good service rendered to me by Ms Zainab. She is pleasnt, patient and  efficient.
I made...
read more
I must say I didn't have a good impression at the recent Japan fair at Taka when I approached your staff...
read more
Ms.Joyce Wang is very patient when I called her for booking airticket.She checked schedule and price of 3-4 airlines everytime,and choosed...
read more
My family of four had a sudden plan (free and easy) for a holiday in Japan barely 3 weeks before departure. In the midst of...
read more

October 2014

I like to take this opportunities to thank Miss Shirley Ong for providing such a great services! I had to admit I...
read more

Dear Sir: We would like to compliment Ms Joyce Wang who has been handling our personal and corporate travel bookings....
read more
Hi,

I have just completed my flight and Club Med booking for Guilin / Hong Kong with your company for my family...
read more
Hi, I was planning for my Tasmania and Melbourne free & easy trip and decided to look for a land tour for...
read more
Hello,

I am writing to compliment one of your staff, Lim Yeemay.

She is very friendly and professional in...
read more
Recently we booked a 9 nights free and easy package to Japan/Bangkok with Apple. As we were a big group of...
read more

September 2014

Hi,

I would like to expressed a BIG thank you to Misa Travel especially Ms Nana for organising my trip...
read more
Enjoyed the customer experience in my recent purchase of air tickets for my group. She's patient and pleasant, did her best...
read more
I would like to applause for the service rendered by your staff, Ms Lim Yeemay who has given me the utmost...
read more
Would like to thank Ms Daphne Lee for her patience and positive attitude attending to my queries and request in getting the...
read more

August 2014

Hi MISA Travel

I would like to take this opportunity to thank Yatie Majid and Juwieta for the great customer...
read more
I haven't experienced good customer service for a long time in Singapore until I "met" Jace in May 2014. From the...
read more
I had accidentally misspelled my helpers name in the airline ticket. I e-mail and called MISA Travel regarding this matter. Kelly...
read more

July 2014

Dear Sir, This is the first time I deal with Belle. Although a reservation was agreed, Belle still sourced for a better alternative,...
read more
Hi As a business traveller, I have used multiple agencies offering travel service. My experience with Misa Travel has been very...
read more

June 2014

We would like to express our gratitude to Mr. Calvin Chia for the exceptional service. We are very impressed and pleased...
read more
The service from Miss Kangxi needs to be greatly appraised ! I am alway satisfied by MISA service since few years...
read more
Good day,
Our trip to Tokyo during March was planned by Khamisah and Flights were booked thru Zilah. These two ladies...
read more

May 2014

Hi ,

I am very pleased with Ms Summer Lee's services on my ticketing and bookings.I am "quite" used to , sad...
read more

April 2014

We would like to extend our compliments to your staff Juwieta and Suriati.

We had booked our plane and Japan...
read more
I would like to comment on the excellent service by Ms Lim Yee May. 

I've previously bought a ticket to...
read more
Dear Sir / Mdm,

I just would like to commend Ms Lee Wei Li for her assistance in arranging and...
read more
Dear Person-In-Charge,
I would like to compliment your Ms Kate Wang for her polite, helpful and prompt customer service which I am...
read more
We are very grateful to have Kate Wang help us again with the Taiwan tour package. As a matter of fact,...
read more
I would like to extend my compliments to both your consultants, Nana and Zilah who both handled my hotel bookings and...
read more

March 2014

Dear Sir,

We just booked and paid for our air tickets for the first time with Misa Travel.
We wish to take the...
read more
Hi,

I wanted to compliment Daphne for her professionalism and patience while handling my call. She had to check seating options (I'm...
read more
Samantha has been servicing my family travel needs for many years. She has been very accommodating and always very patient when...
read more
Using misa travel was a breeze with Weili around. She is fast, prompt and given the fact I am a very...
read more

February 2014

To whom it may concern,

I would like to compliment on your staff Apple Cai. She is very customer centric...
read more
Just wanted to compliment the service of Mr Calvin Chia.
He was prompt in responding to my needs and even suggesed alternatives...
read more
Sonia Tan is highly commendable for her effieciency,  patience and excellence services provided during my booking of airticket. .  She was very forthcoming and helpful in...
read more
It is not my first overseas travel booking through MISA. This time, Apple Cai really showed me what good customer service...
read more

January 2014

Dear MISA Travel

It is a fortune for any employer to have an excellent staff like Jacqueline Tan onboard!
read more
Dear Misa,

I have made several air ticket bookings through Misa and the experience was always pleasant especially on the...
read more

December 2013

Would like to give recognition and thanks to your very kind staff Ms. Lim Yee May for her very kind and...
read more
I would like to commend Ms Apple Cai for the outstanding patience with handling my flight program to the USA. She...
read more
I would like to commend your travel consultant (cruise) Alicia Fong for her warm and approachable nature when I enquired about...
read more
Ms Tan handled my queries and requests via telephone from the very first day with patience and tact. She is sincere...
read more

November 2013

Ms Apple Cai is a personable agent who is unwavering in her commitment to give customers the best she can afford.

Although...
read more
Hi

I have already complimented Hooifoong on excellent service. 

Now some comment on our 12 day trip through China.  Everything was exactly...
read more
I was handled by Aaron Chen previously when I booked my ticket way back in Jul 2013 for my CNY 2014 trip....
read more

October 2013

Dear Misa,

I would just like to compliment the above mentioned staff, Kate, Juwieta and Kelly in assisting me on my ticket...
read more
I am very pleased to be served by Ms. Alice Loo. She is not only excellent in addition she excels in her...
read more
I am a regular customer of your company for last many years and from the beginning I am mostly served by...
read more
Dear Misa, I am a repeat customer to Misa Travel for the 3rd time and all 3 transactions were handled by Ms...
read more

September 2013

Hi

I travel twice every year to Singapore to facilitate two workshops on communication for SIM.  This time I arranged a China...
read more
Ms Jenny Jiang's service is fantastic! She is very patient, merticulous, courteous, helpful and she just makes me feel comfortable & confident...
read more
We would like to compliment Miss Kate Wang for her prompt actions in servicing us. Although our friends and us made...
read more
Dear Sir/Mdm,

I would like to take this opportunity to compliment Ms Nicole Yong for her fantastic customer service on 11 September...
read more
Hi,

Of particular improvement is the efficient and secure online payment to book for the trip.

But what I thought would aid travelers...
read more
To Management Concern, 

This is my 2nd time booking with Misa Travel for air ticket.  Your website system is very friendly so...
read more
Hi Misa Travel, Im very pleased with one of your customer service agent; Summer Lee.

Upon booking my tickets online,  she...
read more

August 2013

Sheau Tyng is patient and efficient.  I had to match my itinerary with a confirmed passenger booked from another agency.  ...
read more
To  :  The Manager, Misa Travel

We would like to put this on record as we are very grateful and thankful to...
read more
I chanced upon Misa Travel some time ago and was fortunate to be served by Miss Lim Sheau Tyng. Since then,...
read more
I started my first travel dealings w/ your company thru Colleen Tan in 2008 for Bali Indonesia.. I was very pleased...
read more
I have been coming to your website for several years now to check out the latest deals. What impresses me the...
read more
Dear Manager of Misa Travel
 
My family and I would like to put on record the outstanding performance of your staff, Ms...
read more

July 2013

Dear Sir,

Would like to inform Misa Travel of the excellent customer service I received from Ms Jessie Wang - she is...
read more
My wife and I were very happy to have been served by Ms Joyce Wang. When we went to your office to confirm...
read more
We made enquiries on promotional air tickets to Seoul and your staff, Ms Joyce Wang responded immediately.  Besides the booking and to my surprise,...
read more
Hi I submitted the booking for 9 August and then I realised that I have a family commitment that week.. so...
read more
Would like to compliment the excellent service rendered by Ms Alice Loo.  Despite my various request to re-book the air tickets...
read more

June 2013

I was super happy when we got the tickets to Hong Kong for Oct 2013 at a low low price. In...
read more
Dear Sir/Madam

I would like to praise Ms Alice Loo and Gina for their prompt action and friendly, patience assistance to rearrange...
read more

May 2013

I would like to commend and express my gratitude to your staff Apple Cai for her outstanding service rendered to me...
read more
  5 of us just came back from a short trip serviced...
read more

April 2013

Dear Jing Lin,

Your service is commendable. Our sincere thanks to your patience, care and understanding throughout this whole incident. We could...
read more
Dear Misa Travel manager-in-charge,

Recently, I have booked a 1 year ticket from Misa and was served by Ms Michelle Teoh....
read more

March 2013

Hi, I would like to highlight the exceptional service given to me by Ms Apple Cai. She has helped me with...
read more
Just want to compliment your staff, Kate, for helping me check my flight booking from Singapore to Glasgow. She not only...
read more
Last month, I booked 5 tickets to Hong Kong. Before I flew, I had called and asked a lady by the...
read more
I want to give CHEERS to Wayne Wong for his patience, tolerance, understanding and professional services. He provided us with quick...
read more
Dear Sir/Madam,

I would like to compliment one of your service staff Ms. Cathy, for the excellent service she had provided us...
read more

February 2013

Dear Misa Travel Mgt,

I am writing to compliment on the good service provided by Miss Michelle Teoh. I have been using...
read more
I have called up Misa Travel a few times throughout past few years to make enquiry on holiday plans, they are...
read more
To Whom it May Concern,
I'd like to compliment Miss Goh Puishan for the excellent service she has provided me over...
read more
Dear Misa Travel,

I would like to provide our feedback to Ms Nicole Yong for her wonderful and patience service towards us even though...
read more
To Whom it May Concern,
I have been a customer with Misa Travel for almost 3 years. I must bring to your...
read more
Just want to tell u guys at Misa that u are doing a great job. Me and my friends love to...
read more
The experience when making booking and payment were made easy by the efficient and clear explanation given by Miss Cathy ....
read more
Dear Sir/Madam;

I hereby would like to comment on Ms Cathy G, professional customer service.
 
I first met Cathy...
read more
Dear Ms. Tang,
 
Thank you so much for arranging such a wonderful trip for us!  There were NO hiccups; everything went beautifully! ...
read more

January 2013

To whom it may concern,

I was searching for information on some cruise package and chanced upon your website. Interested in some...
read more
Hi
I would like to compliment your wonderful staff - Lim Yee May. 

Despite my confusing experince with your website, She has made...
read more
This is the very first time which i have engaged the services from Misa Travel Pte Ltd and I wish to...
read more
My shopping experience with Misa Travel has been a most pleasant one.

Yee May has been very diligent in following...
read more
I was planning a trip to Europe with two children and husband. I had to make many decisions - travel dates...
read more

December 2012

I'll like to commend Yeemay for helping with my friends and I for our ticket booking to Taipei.

There was almost no...
read more
Merry X'mas Doreen. Thanks for the support all these years.

You have been truly amazing and provided great support throughout my years...
read more
This is our first Holiday with Misa Travel. We never expect Ms Doreen to render her services promptly despite she is...
read more
Dear MISA travels Customer service manager,

I would like to share my great satisfaction for the service rendered by your team member, Ms...
read more
I was unable to book a Thai Airways promo fare through the website and even one of Misa's staff could not...
read more
Dear Misa Travels
I write to compliment your staff Ms Gina Tang for her prompt and polite action in dealing with...
read more

Samantha has been assisting me in the purchase of airline tickets for the last 2 years.  I came to know...
read more

November 2012

I would like to compliment the service rendered by Ms Alice Loo for my upcoming trip to Batam in Dec. As...
read more
I had asked Zoe when booking my ticket, if she could "link" my e-ticket to that of friends who had earlier...
read more
Dear Sir/Madan,

I am writing to extend my compliments to the above staff Ms Belle Ng who attended to me...
read more

October 2012

I would like to say a BIG THANK YOU to Nurhayati for her efficiency and wonderful attitude in checking information,...
read more
I am very pleased with the services of Misa travel in particular with the services of Ms Doreen Ng.  She has...
read more
I will like to compliment the great service provided by Yee May, she takes action very quickly on each queries and...
read more
I would like to commend Ms Gina Tan on the excellent service provided for my online reservation of ticket from Singapore...
read more

September 2012

Dear MISA Customer Service Manager,
I woul like to share my great satisfaction for the service provided by your customer service team...
read more
I wish to compliment Ms Doreen Ng (Ticketing Executive) for her excellent customer service rendered for my first booking with MISA Travel for ...
read more
Hello, I just want to tell you that I was extremely satisfied with the assistance I was given by Nur. She contacted...
read more
I write to commend the excellent service rendered to me by Ms Grace Tang. She is very professional, efficient and thorough...
read more
I am extremely impressed with the service rendered to me by your  staff, Ms. Colleen Tan.

From the outset, she...
read more
I would like to commend your staff, Ms Alice Loo.

We booked tickets to New York on Qatar Airways in May and...
read more
To: The Management,

I'm writing in to commend on your staff Ms Zoe Xue, Ticketing Executive, for her sales and after sales...
read more

August 2012

The purpose of this feedback is to recognise the excellent service provide by your agent, Ms Lim Yee May.

I've booked the...
read more
I would like to compliment Ms Suriati for her friendly and efficient service in handling my booking on the Star Virgo. She...
read more
My first time booking a flight ticket via an agency- I was extremely pleased with the service provided by Ms Nurhayati....
read more

July 2012

Hi

In year 2011 and this year, I had place my travel airticket reservation with Ms Felin Seah from your...
read more
Dear MISA TRAVEL,

I have in the past conducted business with your company. The staffs who answered the phone were polite and...
read more

June 2012

Hi,

I would like to compliments for Miss Kisa Zhang for the excellent service she have provided to me throughout the...
read more
To whoever it may concern
I was served by wayne wong last thursday when I called misa travel to enquire about...
read more
I am delighted to comment on the excellent customer service that Joyce Wang (Ms) Ticketing Executive had rendered for the previous...
read more
Experience with Misa Travel excellent! A must visit website for all travel Webpage- Relevant, Up to date,Informative,with many choices and alternatives...
read more
In March, I made an online inquiry with Misa regarding Japan Air pass tickets.
Ms Nicole Yong responded through email and she...
read more

May 2012

April 2012

Dear Misa Travel:

I'd like to compliment one of your employees, Jenny Jiang, for the excellent service she provided me.

Jenny helped...
read more
I acknowledge Suriati who supported my family and I in our vacation planing to Barcelona.During the recent NATAS travel fair, I...
read more
We booked a Trafalgar tour, 7 Days Best of Holland  through Samantha Wong of Misa Travel. Samantha  carried
out her work...
read more
Last Thursday, 29 March 2012, I went with my child, Amy Chua, to purchase a student air ticket and another airticket...
read more

March 2012

I would like to thank Ms Apple Cai for her outstanding service and prompt response in attending to my request.  She has...
read more
This is my first time using Misa on-line booking of an airfare. It was done almost instantaneously. The day before yesterday...
read more
In 2010 I had my travel arrangements to New York and Niagara Falls, Flights and Hotel booked by Misa Travel.
I had...
read more
To the Managers of Misa Travel,

Re: Compliments to Ms Kate Wang

I would like to commend one of...
read more
I would like to comment Mr Patrick Ong for his patience in attending to all my requests for many flight possibilities. ...
read more
Our family made a last min decision to travel to Kyoto for a holiday. This would not have been possible if...
read more
My dad had unfortunately passed away very suddenly in Suzhou. All thanks to Zilah, we managed to successfully get ourselves flights to Suzhou...
read more

February 2012

I have called the office twice and both agents were splendid.. One of the staff Ms. Liew was very helpful and...
read more
I want to thank Misa staff who helped me with my booking to Vancouver.  I was served by very helpful staff...
read more
I will like to thanks Miss Yee Mei again . For the excellent service that she have provide me with the...
read more
I am very impressed with your customer service staff, Ms Alice Loo.  I recently booked a travel package from her to...
read more

January 2012

To whom it may concern,

I have used misa for most of my travel arrangements. Since 2008, Jace Yeo was attending to...
read more
A couple of years ago I was living in singapore for 7 years and I have always book my flights back...
read more
I'm impressed by your company's marketing strategies.
Making full use of all the social media and web technologies.
Having all the social media link...
read more

December 2011

I would like to compliment Liza who has been an 'angel' in dealing with my case.She  worked on it for 3-4...
read more
I must congratulate MISA on having a very good ticketing executive, Ms KangXi. She was very patient in assisting me to...
read more

November 2011

Hi,

I'm very pleased with the wonderful and prompt services displayed by Ms Joyce Wang.  She handled my flight reservations, returned my...
read more
Pls see my feedback below:-

To whom it may concern

RE: Letter of Commendation for Puishan Goh

I am writing this email to commend...
read more
I would like to thank Miss Janice Ang and Miss Lim Yee May for assisting me with my BKK tickets. I...
read more
I have just returned from an enjoyable self-drive trip in Hokkaido which I booked with Misa. The sales staff in charge...
read more

October 2011

I would like to take this opportunity to thank Ms Yatie Majid of Misa Travels. This is my second time working...
read more
My deepest gratitude to both Ms Kelly Chin and Ms Austyn Lim for really going all out to help me to...
read more
Miss Mandy Luo attended to my flight bookings to Japan. The process took quite awhile (over a few days) as I...
read more
I want to comment Siti Nafisah for her excellent customer service and after sales support. I had bought my tickets to...
read more

September 2011